Automation
Your case management system works. The admin around it still takes hours every week: opening matters, chasing documents, answering “where are we?” calls, drafting the same letters again. None of it is chargeable.
We build what's missing around the system you already have, at a fixed price, and your firm owns it. You see it working on screen within three working days of a free half-day review, before you've paid anything.
A new client goes into case management, then accounts, then the engagement letter.
Clients phone for updates because they can't see progress for themselves.
Standard documents get drafted from scratch, or from the last matter, with the last client's name still in them.
Key dates and chasers live in fee earners' calendars and memories.
The partners wait for someone to pull caseload and work in progress together from a spreadsheet.
None of it is chargeable. On fixed fees, every hour of it comes out of your margin. By the hour, it's time nobody pays for.
Built around the system you already have, so your fee earners keep working where they work now.
Clients see where their matter stands, send documents and sign, without phoning you.
Website and email enquiries arrive in case management as new matters, ready for conflict and ID checks.
Client details go in once and reach case management, accounts and the engagement letter.
Standard letters and documents filled from the matter, ready for a fee earner to check.
Key dates, chasers and client updates, sent at the right point in the matter.
Accounts, e-signature, document storage, and the portals and search providers your practice areas use.
Caseload, cycle time and work in progress, from live data, not a spreadsheet.
Summarising files, drafting first versions and sorting incoming post, with a fee earner checking before anything goes out.
Free. Half a day with your partners and the people who do the admin. We look at where the hours go, then send you a written note with a likely price range within three working days.
Within three working days, you see it working on screen, built around your own matters, before you've paid anything.
£3,000 to £4,000. We refine the prototype with your fee earners and your accounts team, map every connection it needs, and fix the price. The scope is yours, whoever builds it.
Fixed price. Your fee earners try working software from early on, so changes are cheap. Every build is independently penetration tested before it goes live, and we hand over only once you've accepted it.
Run it yourselves for about £3,000 a year, or have us support it, usually for £10,000 to £15,000 a year, less for smaller systems.
Every step has a fixed price before it starts, so your budget is predictable. No monthly retainer, no hourly billing, and no surprises.
Where AI is built in, the AI provider's usage is billed to your firm at cost. We size it with you during scoping.
If the case management system itself is the problem, that's a bigger build.
See how we replace case management systemsDrafting, summarising and sorting happen where the work is, not in a chat window off to the side.
You choose the AI provider and the contract. Client data is never used for training, and processing stays in the UK or the EU where the provider offers it.
Sign-off steps are built in, so you can show who checked what to a client, an insurer, or the SRA or your own regulator.
If the firm needs an AI policy and training alongside the build, we do that too.
We build for a living, so you'd expect us to argue for a build. We'd rather tell you early when it's the wrong answer.
Most firms use a fraction of what they pay for.
That's a different conversation.See how we replace case management systems
Most technology companies approach legal as an opportunity. We approach it as a profession one of us came from, and an industry the other has spent thirty years building technology for.
CEO and Co-Founder
Former litigation lawyer with nearly two decades in legal practice across private practice, in-house healthcare and regulation, and the Government Legal Department, complemented by an MBA. Naz leads our work with partners and brings the legal and regulatory perspective to every engagement.
CTO and Co-Founder
Thirty years in enterprise technology, including McKinsey and IBM, with roles from developer to CTO. Jimmy leads our technical work and brings the delivery discipline. He'll tell you what's realistic before you commit to anything, and make sure it's delivered.
Fee earners are already using AI, with or without a policy. These are the commitments we make on every engagement, so your firm can show oversight, not just claim it.
In the UK for UK firms, and in the EU for Irish and European firms. It sits in a cloud account your firm owns, or on your own servers.
We only use AI providers whose terms rule that out, with regional processing wherever the provider offers it. We tell you in writing which provider, where it processes data, and on what terms.
A data processing agreement with us and with every provider we bring in, and a data protection impact assessment where the work needs one.
Checking and sign-off steps are built into the work, so you can show a client, an insurer or your regulator who checked what. Governance is mapped to ISO 42001, the international standard for managing AI.
Every system we build is independently penetration tested before it goes live, and we carry professional indemnity insurance.
You own the code and the data from day one, and it's all documented, so any competent developer can take it over.
The half-day review and the prototype are free. Scoping is £3,000 to £4,000. Builds like these usually cost £15,000 to £30,000, at a fixed price agreed before we start. Running it yourselves costs about £3,000 a year, or our support is usually £10,000 to £15,000 a year, less for smaller systems.
You see a prototype within three working days of the review. The time for the build depends on what it does, and it's fixed alongside the price during scoping.
Usually, yes. Most current systems can share data with something we build. Some older and hosted systems limit what they let in and out. We check this in the review, before you've paid anything, and tell you plainly if yours won't allow it.
No. This is for firms whose system is fine. If the review shows the system is the real problem, we'll say so.
Your firm does. The code and the data are yours from day one, and everything is documented, so any competent developer can take it over.
It stays yours. It's hosted in your region, never used to train AI, covered by contract, and tested. The commitments above are the detail.
Yes. We work with firms in the UK, Ireland and across Europe, and check the rules that apply where you practise.
A free business and technology review is half a day with your partners and the people who do the admin. If there's one clear thing to build, you see it working on screen within three working days, before you've spent anything. If the answer is a setting in a system you already pay for, we'll say so.
Or email info@khiliad-legal.co.uk, or .
Not sure what to fix first? Start with an Assessment.
